Privacy Policy

Overview

STAR LEGENDCY LIMITED (hereinafter referred to as “we,” “us,” or “the Company”) is committed to providing high-quality gaming experiences and values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our games and services. Please read this policy carefully before using our services.

1. Information Collection and Use

1.1 Types of Information We Collect

When you use our games or services, we may collect the following types of information:

· Personal Identification Information: Includes but is not limited to your name, email address, phone number, player ID, etc. This information is typically provided when you register an account, participate in activities, or contact customer support.

· Device Information: We may automatically collect information about the device you use, including device type, operating system version, device identifiers, IP address, browser type and version, geographic location data, etc.

· Usage Data: We collect data about how you use our games, such as game progress, achievements, interaction behavior, purchase records, in-game communication content, device usage, and other related information.

· Payment Information: If you make in-game purchases or other payments, we collect related payment information, but do not store your credit card information. Payment processing is usually handled by third-party payment platforms.

1.2 How We Use Your Information

The information we collect is crucial for providing, maintaining, and improving our games and services. We use this information primarily for the following purposes:

· Providing and Maintaining Services: To create and manage your account, ensure smooth access to and use of our games, including account management and game features.

· Optimizing Game Experience: To analyze your in-game behavior and interaction data to identify and resolve issues, improve game quality, and user experience. This includes performance improvements and user feedback.

· Personalizing Content: To offer a customized gaming experience, including content recommendations and personalized rewards based on your game history and preferences.

· Providing Technical Support: To assist with technical support and resolve issues encountered while using our games, including customer support communication and problem diagnosis.

· Advertising and Marketing: To provide information about new content, promotional activities, and other relevant details about our games, including advertising and marketing communications.

· Legal Compliance: To comply with legal obligations or handle legal matters, including responding to legal requests or court orders.

We are committed to using your information only as necessary and taking appropriate measures to protect your privacy. Our goal is to provide a personalized and optimized gaming experience to ensure your satisfaction.

2. Information Sharing

2.1 Circumstances Under Which We Share Information

We may share your personal information with third parties in the following circumstances:

· With Service Providers: We may collaborate with third-party service providers, such as hosting services, payment processors, customer support, data analytics, and advertising partners. We ensure that these third parties comply with data protection agreements and use your information only as necessary.

· Legal Requirements: We may disclose your information to comply with legal requirements or respond to legal processes, such as legal requests or government orders.

· Business Transfers: In the event of business transfers (such as mergers, acquisitions, or asset sales), your information may be transferred to the relevant parties. We will take measures to ensure the security of your information during the transfer process.

3. Information Disclosure

3.1 Situations of Information Disclosure

In certain situations, we may need to disclose your personal information to ensure the safety and legality of our services. The circumstances under which we may disclose your information include:

· Protecting Safety: To safeguard user safety, prevent fraudulent activities, or address any illegal activities, we may disclose your personal information to appropriate authorities or third parties as necessary. This ensures that we can take appropriate actions to protect our users and maintain the integrity of our services.

· Compliance Obligations: To adhere to legal requirements, enforce our service terms, or respond to lawful requests, we may disclose your personal information. This includes complying with legal processes such as court orders or subpoenas, and cooperating with regulatory or law enforcement agencies.

3.2 Managing Information Disclosure

We take the management of information disclosure very seriously. Our approach ensures that any disclosure of your personal information is conducted with utmost care to protect your privacy and comply with this Privacy Policy.

· Security Measures: We employ stringent security measures to control how your information is disclosed. This includes verifying the legitimacy of any requests for information and ensuring that disclosures are made only to authorized entities or individuals.

· Compliance with Policy: Our information disclosure practices are aligned with this Privacy Policy to maintain transparency and uphold the confidentiality of your personal information. We continuously review and update our procedures to address any changes in legal requirements or operational needs.

In summary, while we are committed to protecting your privacy, there are specific circumstances where we may need to disclose your personal information. This includes safeguarding user safety and meeting legal obligations. We manage this process with careful consideration, ensuring that any disclosures are made securely and in accordance with our Privacy Policy.

4. Data Security

4.1 Our Data Protection Measures

We implement various technical and administrative measures to protect your personal information from unauthorized access, use, modification, or disclosure:

· Data Encryption: Using encryption technology to protect data in transit and at rest.

· Access Controls: Implementing strict access control measures to ensure that only authorized personnel can access your information.

· Security Audits: Regularly reviewing and updating security policies and practices to address emerging security threats.

4.2 User Responsibility

While we take stringent security measures, internet data transmission cannot be guaranteed as completely secure. We recommend you take appropriate security measures to protect your account information, such as using strong passwords and changing them regularly.

5. Data Retention

5.1 Data Retention Period

We retain your personal information based on the following principles:

· Retention Duration: Generally, we retain information for 3 to 5 years after it is no longer needed to provide services or meet legal requirements. After this period, we will take steps to delete or anonymize the information.

· Retention Reasons: Data retention is used for service improvement, issue resolution, or legal compliance.

· Deletion Procedures: When the retention period expires or the data is no longer needed, we will delete or destroy it to ensure your privacy and data security.

6. User Rights

6.1 Rights to Access and Control Personal Information

Under applicable data protection laws, you have certain rights regarding your personal information. These include:

· Right to Access: You have the right to request access to the personal information we hold about you, including obtaining a copy of such information.

· Right to Rectification: If you believe that any of your personal information is inaccurate or incomplete, you have the right to request that we correct or update it.

· Right to Erasure: You may request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected.

· Right to Restrict Processing: You can request that we restrict the processing of your personal information in certain situations, such as if you contest the accuracy of the information or object to its processing.

· Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, and to transfer that information to another data controller.

· Right to Object: You may object to the processing of your personal information based on legitimate interests or for direct marketing purposes.

6.2 Exercising Your Rights

To exercise any of your rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Cookies and Similar Technologies

7.1 Use of Cookies

Our website and games may use Cookies and similar technologies to collect information to optimize your experience. Cookies are small files stored on your device that record your browsing activity.

7.2 Purpose of Cookies

We use Cookies for the following purposes:

· Remembering Preferences: To remember your settings and preferences to provide personalized services.

· Usage Analysis: To analyze the use of our games and websites to improve functionality and user experience.

· Advertising Targeting: To show you ads related to your interests.

7.3 Managing Cookies

You can manage or disable Cookies through your browser settings. Note that disabling Cookies may affect some features of our games.

8. Protection of Minors

8.1 Privacy of Minors

We comply with regulations on protecting the privacy of minors. We do not knowingly collect personal information from individuals under the age of 18. If we inadvertently collect such information, we will take measures to delete it.

8.2 Parental Responsibility

We encourage parents or guardians to supervise their children's online activities and help them understand the importance of privacy protection. For any questions regarding the privacy of minor users, please contact us using the details provided.

9. Updates to the Privacy Policy

9.1 Changes to the Policy

We may update this Privacy Policy periodically to reflect changes in information practices or legal requirements. The updated policy will be posted on our website with an effective date.

9.2 User Notification

If significant changes are made to the policy, we will notify users via email or website announcement. Continued use of our services indicates your acceptance of the updated Privacy Policy.

10. Contact Information

For any questions or further information regarding this Privacy Policy, please contact us at:

Address: UNIT 83 3/F YAU LEE CENTER NO.45 HOI YUEN ROAD KWUN TONG KL

Email: support@starlegendcy.com

We will strive to respond to your inquiries in a timely manner!